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Attempting to access Firefox on my remote computer

  • 3 replies
  • 2 have this problem
  • 6 views
  • Last reply by TooBadT

Marteau
Marteau
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I'm accessing my work computer remotely from home. I launch Firefox and I can see that it opens but then it disappears. I'm not sure where it is going. I can't seem to get it back. This is the first time that this happens meaning that in the past, I have been able to use Firefox without any issues when using my work computer from home. This does not occur with Chrome or IE and the first time it occurs with Firefox. I have two monitors at work and only one at home. I tried loading Firefox in Safe mode but the same thing occurs (i.e. it launches and then disappears). My second monitor at work seems to be turned off (verified by a colleague). Using Windows 7 at home and at work.

I'm accessing my work computer remotely from home. I launch Firefox and I can see that it opens but then it disappears. I'm not sure where it is going. I can't seem to get it back. This is the first time that this happens meaning that in the past, I have been able to use Firefox without any issues when using my work computer from home. This does not occur with Chrome or IE and the first time it occurs with Firefox. I have two monitors at work and only one at home. I tried loading Firefox in Safe mode but the same thing occurs (i.e. it launches and then disappears). My second monitor at work seems to be turned off (verified by a colleague). Using Windows 7 at home and at work.

All Replies (3)

Yousef
Yousef
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How are you trying to connect/remotely control?

Marteau
Marteau Question owner
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A remote desktop connection once an OpenVPN connection is established. Funny thing is that Firefox now displays correctly. After having tried opening and closing Firefox several times and launching in Safe mode, I clicked an internet link in an email and lo and behold, Firefox finally displayed. With all of my previous tabs and the new tabs that I had tried to launch it with. Not sure why it did not display correctly originally or the first 10 times that I tried launching it.

TooBadT
TooBadT
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I'm having the same problem today. I work in support. I use Remote Access to get to the client's computer. If they have dual monitors, Mozilla FireFox won't load. I get the Frame for the window, with the title bar, but the contents of the window are either just plain black, or the background is transluscent and I see what was on the desktop previous to opening the window. I can recreate it. Can't find a fix for it.