Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 18 will not open for until it unsuccessfully tries to load an update after Windows reboot every time.

  • 5 replies
  • 3 have this problem
  • 2 views
  • Last reply by armophob

armophob
armophob
more options

Each time I reboot my computer, Firefox 18 will be working in the background after I double click the icon. It does not show up in the task manager. If I double click the icon several times some minutes later, it will finally open up all the windows. The first window will say that an update was unsuccessfully loaded, and it will try again. When that fails, then I close that window and I am good until I reboot again.

I have already tried resetting to default. I also completely uninstalled it with all my personal settings and then reinstalled it. The trouble remains.

Each time I reboot my computer, Firefox 18 will be working in the background after I double click the icon. It does not show up in the task manager. If I double click the icon several times some minutes later, it will finally open up all the windows. The first window will say that an update was unsuccessfully loaded, and it will try again. When that fails, then I close that window and I am good until I reboot again. I have already tried resetting to default. I also completely uninstalled it with all my personal settings and then reinstalled it. The trouble remains.

Modified by NoahSUMO

All Replies (5)

Shalom Angelo
Shalom Angelo
more options

Hey i have this problem on my laptop. Its a very annoying but usually these solution fixes it http://mzl.la/Mqh7m3.

armophob
armophob Question owner
more options

Thanks, That is not the first time I had to do that. I had just forgotten the process. I need to write these things down. Every time there is an update I have do go through these procedures.

armophob
armophob Question owner
more options

Nope the trouble is back again.

"The Update could not be installed (patch apply failed)"

Shalom Angelo
Shalom Angelo
more options

What version of windows are you using? Also Check if you have full permission and check this:

Software that can cause updates to fail Other installed applications can disrupt the update process and cause the Software Update Failed error. See this forum topic for other causes and solutions.

Logitech QuickCam Spybot S&D TeaTimer

Other running programs that may interfere with the update process include:

Virus scanners, including Comodo Antivirus NOD32 AntiVirus and AVG AntiVirus Anti-spyware programs, including SpySweeper and Spyware Blaster Aqua Dock Gadwin Printscreen Azureus Vuze

Modified by Shalom Angelo

armophob
armophob Question owner
more options

I am running XP and I do have Norton Antivirus running. I have found a temporary fix for now. I just selected the "do not check for updates" box. Even checking the "ask me before updates" does it.

I will wait for FF19 to go mainstream and then manually load it and give it a shot then. I have spent too much of my life fixing a "new and better" version. :)