We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox se cierra

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

pepillomaster
pepillomaster
more options

El navegador se cierra constantemente, al abrir cualquier tipo de paginas, y me sale repore de problema inesperado. Ya podre todas las soluciones posibles, no tengo virus, no es problema de adobe, pasa lo mismo al abrir en forma segura.

Es deseperante que pase constantemente y no encuentro solucion al problema. como puedo solucionarlo?

http://crash-stats.mozilla.com/report/index/bp-766f50cd-e0cc-438f-addc-a664f2130227

El navegador se cierra constantemente, al abrir cualquier tipo de paginas, y me sale repore de problema inesperado. Ya podre todas las soluciones posibles, no tengo virus, no es problema de adobe, pasa lo mismo al abrir en forma segura. Es deseperante que pase constantemente y no encuentro solucion al problema. como puedo solucionarlo? http://crash-stats.mozilla.com/report/index/bp-766f50cd-e0cc-438f-addc-a664f2130227

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There is a problem on Windows 8 with Firefox 19 and AMD Radeon HD 6XXX/7XXX graphic display cards.

This issue is currently being investigated in bug 830531 (please do not comment in bug reports).

  • Bug 830531 - [Win8] crash in XPC_WN_Helper_NewResolve mainly with AMD Radeon HD 6290/6310/6320/7290/7310/7340

If you have one of those display cards then best is to stay with or downgrade to Firefox 18.0.2 for now or try the Firefox 20 beta version that doesn't seem to be affected.