OMG you updated Firefox last night and wiped out ALL my docs, photos, tabs, downloads, history EVERYTHING. Need BIG HELP ASAP. Tkx. 4/16/13
My computer shut itself down overnight. The only clue I have is Firefox announcing that it's now all updated. BUT my entire computer has been stripped. In addition to loss of tabs, bookmarks, history, there are no docs, no photos, no downloads, missing software, the entire tree of folders is *gone* including the docs I was working on for a.m. client meetings. Nothing in the trash folder.
Firefox has messed with its own settings before but today it seems to have viciously reset my computer to nearly naked.
I realize that you understand how serious this is. Surely it has happened to others. Please, please have a fast and effective solution. Thank you.
All Replies (3)
Firefox can't Reset your computer's profile. what most likely happened is you are having a problem with your computer, and it got started up in a default profile (and Firefox probably didn't update last night, it may have given that message because Firefox's profile was gone too).
Do you get a message like "Windows cannot load the user's profile but has logged you on with the default profile for the system" in the bottom right hand corner when you start your computer? If so, contact a reputable local computer repair company, they can assist with recovering your data.
Thank you, Tyler. Will explore this direction as soon as I get through a.m. meetings.