Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox closes

  • 3 replies
  • 4 have this problem
  • 17 views
  • Last reply by Andrew

Kyle
Kyle
more options

Hey. So I'm trying to view a website which is image-heavy (I'd supply a link but its NSFW, and I don't know the policy here.) Its a Tumblr. I'm scrolling through posts which (as Tumblr does) are dynamically loaded in increments of ten or so, as you move through a post history, each ten appending to the previously loaded posts. I've reached a point at which, I can't load any further posts beyond a certain point without Firefox closing. I'm not sure if its because I'm hitting some sort of limit with my device or Firefox settings. It shouldn't happen though, right? When PCs hit the limit of their ram you start disk caching heavily. Maybe you can't do that on an android device, but the program shouldn't just exit with no indication of why.

Thought this may be helpful: 

 Application Basics

       Name
       Fennec

       Version
       20.0.1

       User Agent
       Mozilla/5.0 (Android; Mobile; rv:20.0) Gecko/20.0 Firefox/20.0

       Build Configuration

         about:buildconfig

 Extensions

       Name

       Version

       Enabled

       ID

 Important Modified Preferences

     Name

     Value

       browser.cache.disk.capacity
       204800

       browser.cache.disk.smart_size.first_run
       false

       browser.cache.disk.smart_size.use_old_max
       false

       browser.cache.disk.smart_size_cached_value
       163840

       browser.startup.homepage_override.mstone
       20.0.1

       dom.w3c_touch_events.expose
       true

       extensions.lastAppVersion
       20.0.1

       network.cookie.prefsMigrated
       true

       privacy.donottrackheader.enabled
       true

 Graphics

       Adapter Description
       Qualcomm -- Adreno (TM) 225 -- OpenGL ES 2.0 V@4.1 AU@ (CL@2814726) -- Model: HTC One XL, Product: evita, Manufacturer: HTC, Hardware: elite

       Device ID
       Adreno (TM) 225

       Driver Version
       OpenGL ES 2.0 V@4.1 AU@ (CL@2814726)

       GPU Accelerated Windows
       0/1 Basic

       Vendor ID
       Qualcomm

       WebGL Renderer
       Qualcomm -- Adreno (TM) 225

       AzureCanvasBackend
       cairo

       AzureContentBackend
       none

       AzureFallbackCanvasBackend
       none

 JavaScript

       Incremental GC
       true

 Accessibility

       Activated
       false

       Prevent Accessibility
       0

 Library Versions

       Expected minimum version

       Version in use

       NSPR
       4.9.5
       4.9.5

       NSS
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC

       NSSSMIME
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC

       NSSSSL
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC

       NSSUTIL
       3.14.3.0
       3.14.3.0
Hey. So I'm trying to view a website which is image-heavy (I'd supply a link but its NSFW, and I don't know the policy here.) Its a Tumblr. I'm scrolling through posts which (as Tumblr does) are dynamically loaded in increments of ten or so, as you move through a post history, each ten appending to the previously loaded posts. I've reached a point at which, I can't load any further posts beyond a certain point without Firefox closing. I'm not sure if its because I'm hitting some sort of limit with my device or Firefox settings. It shouldn't happen though, right? When PCs hit the limit of their ram you start disk caching heavily. Maybe you can't do that on an android device, but the program shouldn't just exit with no indication of why. Thought this may be helpful: Application Basics Name Fennec Version 20.0.1 User Agent Mozilla/5.0 (Android; Mobile; rv:20.0) Gecko/20.0 Firefox/20.0 Build Configuration about:buildconfig Extensions Name Version Enabled ID Important Modified Preferences Name Value browser.cache.disk.capacity 204800 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.disk.smart_size_cached_value 163840 browser.startup.homepage_override.mstone 20.0.1 dom.w3c_touch_events.expose true extensions.lastAppVersion 20.0.1 network.cookie.prefsMigrated true privacy.donottrackheader.enabled true Graphics Adapter Description Qualcomm -- Adreno (TM) 225 -- OpenGL ES 2.0 V@4.1 AU@ (CL@2814726) -- Model: HTC One XL, Product: evita, Manufacturer: HTC, Hardware: elite Device ID Adreno (TM) 225 Driver Version OpenGL ES 2.0 V@4.1 AU@ (CL@2814726) GPU Accelerated Windows 0/1 Basic Vendor ID Qualcomm WebGL Renderer Qualcomm -- Adreno (TM) 225 AzureCanvasBackend cairo AzureContentBackend none AzureFallbackCanvasBackend none JavaScript Incremental GC true Accessibility Activated false Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.9.5 4.9.5 NSS 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC NSSSMIME 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC NSSSSL 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC NSSUTIL 3.14.3.0 3.14.3.0

All Replies (3)

Andrew
Andrew
  • Moderator
more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your cooperation!

Kyle
Kyle Question owner
more options

It doesn't give me any. When it occurs, the browser just closes.

Andrew
Andrew
  • Moderator
more options

<snip-Answer invalid>

Modified by Andrew