We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why isn't the new download tab appearing?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by badffox

badffox
badffox
more options

So I recently updated to 21.0, and suddenly, the new download manager stopped working. Coincidentally, the add filter dialogue box on AdBlock Plus doesn't work either. I tried restarting firefox, uninstalling, and manually deleting every piece of firefox data to no avail. I updated the graphic drivers, and noticed that while running Intel HD 4000 graphics, the above problems don't occur. When I finished the update to AMD Mobility beta 16.3, the problems began anew. I'm running an AMD Radeon HD 7970M graphics card. Can anyone else confirm a link to the graphics card?

So I recently updated to 21.0, and suddenly, the new download manager stopped working. Coincidentally, the add filter dialogue box on AdBlock Plus doesn't work either. I tried restarting firefox, uninstalling, and manually deleting every piece of firefox data to no avail. I updated the graphic drivers, and noticed that while running Intel HD 4000 graphics, the above problems don't occur. When I finished the update to AMD Mobility beta 16.3, the problems began anew. I'm running an AMD Radeon HD 7970M graphics card. Can anyone else confirm a link to the graphics card?

Chosen solution

Whelp, I turned hardware acceleration off and that seemed to solve the problem... But I don't have permanent private browsing on. Thanks for the help.

Read this answer in context 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What happens if you open the about:downloads page in a tab or open the History Manager (Library) and inspect the Downloads folder?

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"
badffox
badffox Question owner
more options

Chosen Solution

Whelp, I turned hardware acceleration off and that seemed to solve the problem... But I don't have permanent private browsing on. Thanks for the help.