Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do i reinstall Firefox and save all my favorites?

  • 1 reply
  • 10 have this problem
  • 5 views
  • Last reply by cor-el

SteveOrl
SteveOrl
more options

I have Firefox as my default browser and Google Search Page as my homepage. However when I click on a new tab, the pesky AVG search page comes up and i can't get rid of it. From what I have read, it looks like reinstalling Firefox is the only way to remedy this. But i want to save my Favorites, especially those on the bookmarks toolbar. So how can I reinstall and keep my favorites? Thank you

I have Firefox as my default browser and Google Search Page as my homepage. However when I click on a new tab, the pesky AVG search page comes up and i can't get rid of it. From what I have read, it looks like reinstalling Firefox is the only way to remedy this. But i want to save my Favorites, especially those on the bookmarks toolbar. So how can I reinstall and keep my favorites? Thank you

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

You can check for problems with preferences and rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default value.