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Firefox properties shows shortcut only; how to see full features?

  • 3 replies
  • 3 have this problem
  • 11 views
  • Last reply by cor-el

adalfred
adalfred
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Both my desktop and control panel show only a shortcut for Firefox, which doesn't have any setting for properties. How do I get the full version? Do I have to remove Firefox and reload it?

Also, the update notice says that some add-ons may be disabled. How do I know what they are and what to do? Because of this I have been refusing the update.

I have been using Firefox as my browser 99% of the time, and am definitely not a techie.

Both my desktop and control panel show only a shortcut for Firefox, which doesn't have any setting for properties. How do I get the full version? Do I have to remove Firefox and reload it? Also, the update notice says that some add-ons may be disabled. How do I know what they are and what to do? Because of this I have been refusing the update. I have been using Firefox as my browser 99% of the time, and am definitely not a techie.

Chosen solution

Do you still see this file in the Downloads folder in the Library?

You can right-click that entry and choose "Open containing folder" to go to the folder where the file was saved.
If this entry is grayed then your anti-virus software may have removed this file.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See also:

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All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can find the full version of the latest Firefox 22.0 release in all languages and for all Operating Systems here:

You can install this extension to see the current compatibility info on the about:addons page.

Is It Compatible?:

adalfred
adalfred Question owner
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Sounds like a dumb question, but when I tried to download, it asked me if I wanted to save, which I did and then couldn't find even with My Computer search, and it did not, like most downloads, ask me if I wanted to Run. Do I have to uninstall the Firefox shortcut that is currently on my computer? I have Internet Explorer (which doesn't work as well but I can still get online.)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Do you still see this file in the Downloads folder in the Library?

You can right-click that entry and choose "Open containing folder" to go to the folder where the file was saved.
If this entry is grayed then your anti-virus software may have removed this file.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See also: