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java is broken

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by scgt1

scgt1
scgt1
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Earlier today everything was fine then all of a sudden I go back to paypal to print a shipping label and java is broken. I can't even access my hotmail and yahoo mail because of it. I've uninstalled both java and firefox with nothing working and the process to enable java is so outdated it's not funny. There is no Tools section anymore and when I go to options and click content there isn't anything there about java. My browser is completely broken now!

Earlier today everything was fine then all of a sudden I go back to paypal to print a shipping label and java is broken. I can't even access my hotmail and yahoo mail because of it. I've uninstalled both java and firefox with nothing working and the process to enable java is so outdated it's not funny. There is no Tools section anymore and when I go to options and click content there isn't anything there about java. My browser is completely broken now!

Chosen solution

To avoid confusion:

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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All Replies (4)

philipp
philipp
  • Moderator
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hello, please try to reset firefox and see if this can address the issue...

scgt1
scgt1 Question owner
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Somehow that fixed it at least for hotmail. I haven't checked anything else yet.

I find it hard to believe that worked when uninstalling FF and reinstalling it didn't fix it but meh what ever it's working now I believe. Thanks!

Well checking with Yahoo mail it's stuck on the old one and clicking the newest version link does nothing but refresh the page.

Gmail is fine. Just Yahoo mail is borked now and stuck at the old mail format. :-(

Modified by scgt1

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

To avoid confusion:

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
scgt1
scgt1 Question owner
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Clearing the yahoo cookies fixed the problem with yahoo. The more modernized version I'm used to is back. Thanks for everyone's help.