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Firefox worked fine until upgraded to Windows 7 - would processor speed be the problem - everything else is fine.

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by philipp

yojit
yojit
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I have Firefox 28 which worked fine when I had Windows XP. Upgraded to WIndows 7 (updated all my drivers, etc). Now Firefox has times when it will not respond. Have tried most suggested fixes I could find on here and on-line. Nothing fixes it. It worked fine before the upgrade. This may sound like a dumb question to computer savy people, but would the older dual core processor be having a problem now that I am running Windows 7? Everything works great on the computer except for Firefox and Internet Explorer. I download Google Chrome and so far have not had an issue when using it. I don't care for it and would like to go back to Firefox, but the fixes don't fix it. I have uninstalled and re-installed and disabled plug-ins and removed and added and updated plug-ins, ran various virus/spyware scans, reset, downgraded to an older version, upgraded again, and a ton of other fixes. I wish I could figure out what changed from Windows XP to Windows 7 that would affect both browsers.

I have Firefox 28 which worked fine when I had Windows XP. Upgraded to WIndows 7 (updated all my drivers, etc). Now Firefox has times when it will not respond. Have tried most suggested fixes I could find on here and on-line. Nothing fixes it. It worked fine before the upgrade. This may sound like a dumb question to computer savy people, but would the older dual core processor be having a problem now that I am running Windows 7? Everything works great on the computer except for Firefox and Internet Explorer. I download Google Chrome and so far have not had an issue when using it. I don't care for it and would like to go back to Firefox, but the fixes don't fix it. I have uninstalled and re-installed and disabled plug-ins and removed and added and updated plug-ins, ran various virus/spyware scans, reset, downgraded to an older version, upgraded again, and a ton of other fixes. I wish I could figure out what changed from Windows XP to Windows 7 that would affect both browsers.

All Replies (2)

Till Schneidereit
Till Schneidereit
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I doubt that the processor is the problem here. It might be that something went wrong with your browsing profile during the operating system upgrade.

One thing you can try is to reset your profile: in the "Help" menu, there is an entry "Troubleshooting Information". Clicking on that takes you to a page containing technical information about your machine and browser configuration. Additionally, it has a "Reset Firefox" button in the upper-right corner. Clicking on that starts a process that allows you to create a new, clean profile that contains your browsing history and bookmarks, but does away with potentially-problematic settings in your profile. (Don't worry, your original profile will be left untouched and you can return to it later.)

In many cases, this process solves issues people have with their browser misbehaving, so I hope it works for you, too.

philipp
philipp
  • Moderator
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hello, do these hangs also occur when you keep the shockwave flash plugin disabled for a while (for testing purposes) under firefox > addons > plugins?