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After the update to the new version of Thunderbird, it is running slow with "not responding" messages. It takes a few minutes to download emails from Google Mail but eventually works. I run widows 10 on 64bit Del laptop with 8GB RAM. I cannot upgrade to Windows 11 as my system will not support it.

Processor Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz 2.39 GHz Installed RAM 8.00 GB (7.80 GB usable) System type 64-bit operating system, x64-based processor

Firefox version 132.0.1 Thunderbird version 128.4.0esr O/S: PCLinuxOS Debian Edition (Debian 12 Bookworm) with KDE 5

I am getting a "Click" sound effect when I click Menu Bar items in both Firefox and Thunderbird, Bookmarks in Firefox, Folders in Thunderbird and some other items in both. I can not find a way to turn it off. It does not happen in any other applications, including other web browsers that are forked from Firefox, so I think it is a Mozilla problem.

This is a relatively new installation that was set up copying settings from Firefox on Windows 10 using Firefox Sync. I did not copy anything from Windows Thunderbird because my email is IMAP which brings in everything from the server. I am not getting this clicking sound in Windows Firefox and Thunderbird.

I am GUESSING that the sound effect is due to an Accessibility setting that is buried somewhere, maybe in one of the text-based "about...." configuration files, but I don't know where to look. I have gone through the Linux KDE System Settings and the Settings in Firefox and Thunderbird several times trying to find it. I will note that I set up Firefox and Thunderbird in the same Linux distro on a laptop also using Firefox Sync and do not have this problem with the laptop. Can anyone tell me where to look to get rid of this irritating noise?

Thank You!

Need help finding my old bookmarks on my hard drive that might have been erased when I did a reset Windows 10 install. Unfortunately, I had to restore my hard drive, and the Windows 10 tech advisor didn't tell me to save my Firefox bookmarks before I started the restore process. But the bookmarks might still be somewhere on my computer? And I don't think I ever created a Firefox account. So I don't think Firefox saved them.

Hello,

I have been using an add-on/extension (Calendar Data Extractor) in Google Sheets to extract data from a Google calendar. It used to work perfectly in Firefox but now it no longer appears as an extension when I use Firefox.

I tested it in Chrome and it is still functioning perfectly with Chrome. However, as Firefox is my preferred browser and default browser, I would like to find out if it is a setting in Firefox or a wider issue preventing it from appearing. Perhaps the developer hasn't updated the add-on for Firefox.

The first image below shows it appearing in Chrome. The second image shows what it looks like in Firefox.

Any advice will be appreciated.

Many thanks.

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no change.

Here is the issue: 1. I open Firefox (Duck Duck Go is my default) (132.0.2 (64-bit) 2. I type "vintage sci fi movies" 3. Click on "videos" 4. Pick any movie (example: The Phantom Planet (black and white but this does not matter) 5. In the Choose How you Watch, I click the left icon - Watch Here, and not Watch on YouTube; also click Remember my choice 6. The movie starts but there is no IDM dialogue 7. If I then click Watch on YouTube inside the movie, it switches to YouTube and the movie starts, AND the IDM dialogue pops up.

As I said, this worked in Firefox/DDG a couple of weeks ago.

IDM version is 6.42 Build 23, full (paid for) version Oct 15 2024 The IDM Integration Module in Firefox shows as Version 6.42.22, last updated Oct 28 2024.

Can you assist please.

Hi, Firefox community, A website aimed at providing regional utility services, such as online utility bill inquiries and payments. One of the services is, integrating Fesco Bill, which offers users the ability to check their utility bills online. Ensure that the service works seamlessly on Firefox, My questions are:

Are there specific steps or tools recommended to test the compatibility of such embedded tools with Firefox? How can I optimize external service integrations to ensure they load efficiently and maintain privacy standards for Firefox users?

Any advice or guidance from the community would be greatly appreciated! Thanks in advance for your help.

Best regards,

My bank changed their system and I cannot download my statements. I get a message "No pdf content found." The bank says it is because of Firefox:

"If you want to view them with Firefox with this update you would need to go into your preferences and allow locational services with our website. Firefox is automatically designed to block third party cookies and unless you go in and allow them for our website it will not work with this browsers. Google Chrome and Microsoft edge allows for them which is why for our site they are recommend. We did update our website for security reasons which does mean any time there is an update someone using Firefox would have to go in each time to allow locational services for our site each time. That is a design with Firefox that choose to have in place. "

This is from www.firstinternetbank.com

How can I fix this? I could not find how to change "locational services"

When you go to the YouTube community tab, click on a link like https://www.youtube.com/post/UgkxFmoD_WE2uSNmIHw1Njhj36JVQMnzrWzz this example I get a banner that this page slows down firefox and after a few minutes the tab crashes. I tried disabling extensions, but it didn't help me. I came across this on two different PCs on Windows.

ff 131.0 x64 win10 x64 1809

I started using Thunderbird several months ago. I use Windows10 and Edge; using the settings advised by optus. Optusnet is my email server. With some difficulty I downloaded my address book via a CSV file. Emails to or from Yahoo addresses do not arrive. A sent message records as having been sent and is in the sent box but is not received by the addressee. Arriving emails do not arrive from Yahoo. All other email addresses appear to be delivered ok. I have double checked all of communication settings. Please advise.

Hello all. :-)

Since the last update, I can SEND email fine(including attachments), but when I OPEN any email, all the items on the screen show up like editable objects, none of the links work, you can't download or otherwise access any attachment, and I am getting a cryptic message in yellow at the bottom of the window.

I tried downgrading to the last version that worked, but then TB would not allow me to import the profile, as the latest version has obviously done something in the profile, to make it incompatible if you downgrade - I just get a message that you can't import the profile, it was created in a newer version of TB......sod off. ;-)

I have attached images of what I am seeing. I have pixelized my email address etc, for privacy.

Can anyone help?

New user here. I am trying to clean out my inbox (over 10000 emails). I select multiple emails trying to delete them. However, no matter if I hit the delete key, the trashcan, or right-click and select "delete selected messages"; only 1 email is deleted.

What am I doing wrong?

The latest Thunderbird releases have been crashing regularly, with these submitted reports. I'm trying to ascertain what I need to do to mitigate or eliminate the crashes.

bp-fff7f0cc-3bcf-4863-a97a-2da0b0241109 (submitted 5 minutes ago) bp-211988fe-edbc-4bd6-9f0b-22b8a0241109 (submitted 21 minutes ago) bp-e1d549ea-2933-4ed2-8bac-6c2ed0241108 (submitted 1 day ago) bp-0ec18bc9-e38b-4252-85e7-0cb5e0241108 (submitted 1 day ago) bp-44316ba1-928c-49e8-b7f0-3ac140241105 04-Nov-24, 7:22 PM bp-62666d35-b069-44c2-ab2c-3b6950241105 04-Nov-24, 7:22 PM bp-0631d697-4a78-482a-b0df-db8810241105 04-Nov-24, 7:22 PM bp-6d6b5962-f140-4532-b272-1f9bf0241105 04-Nov-24, 7:22 PM

etc, ad nauseum going back to 03 October.

Hi Thunderbird Support Team,

I recently installed the latest version of Thunderbird in a Hyper-V virtual machine and encountered the following message: " Approval required Mozilla Thunderbird This app requires your admin's approval to: Read and write access to mailboxes via IMAP. Read and write access to mailboxes via POP.

Allows the app to have the same access to mailboxes as the signed-in user via POP protocol.

This is a permission requested to access your data in xx Send emails from mailboxes using SMTP AUTH. Maintain access to data you have given it access to View users' basic profile"

This was functioning with the previous version of Thunderbird, but now my IT team requires additional information about what the app is trying to do with our Office 365 environment. The approval process is crucial because some apps may introduce security risks or seek extensive access to our Office 365 resources.

Could you please provide more detailed information on the permissions requested and the specific changes in this version compared to previous versions? This will help in getting the necessary approval from our IT team.

Thank you for your assistance.

Best regards, Jenny

I use 2 different gmail accounts for different purposes. I get mail for AccountA via IMAP on Thunderbird, no problem, and have for years. For over a year now I've been unable to collect mail for my second-string address, AccountB, on Thunderbird, and have had to get it in the browser.

I've finally decided to do something about this. I removed AccountB from Thunderbird & set it up again. I'm using the exact same settings (in Thunderbird and in Gmail) that I do for AccountA, the only difference is the password. I've double-checked the password, too. But when I try to connect, I get a pop-up:

titled: Enter credentials for AccountB@gmail.com on imap.gmail.com [a very long URL which I've copied & saved] page from Google:

400. That's an error. The server cannot process the request because it is malformed. It should not be retried. That's all we know.

Thanks a heap, guys!

Is this problem coming from Thunderbird, or from Google? What do I do now?

Thanks,

MEC