• Solved

Thunderbird doesn't accept my correct email password

For years I used Thunderbird to process my Earthlink emails. Thunderbird suddenly stopped accepting my Earthlink password, which I repeatedly tried and reset. Is somethin… (read more)

For years I used Thunderbird to process my Earthlink emails. Thunderbird suddenly stopped accepting my Earthlink password, which I repeatedly tried and reset. Is something wrong with my Thunderbird settings? Mac IOS 13.7.1

Asked by Nathaniel 1 week ago

Answered by Nathaniel 1 week ago

  • Solved

Profile import partial success

I have a profile on a disk from a Windows 10 machine that recently died. I have a Windows 11 laptop that I just installed Thunderbird on, and I tried a profile import fro… (read more)

I have a profile on a disk from a Windows 10 machine that recently died. I have a Windows 11 laptop that I just installed Thunderbird on, and I tried a profile import from the tools. It was able to successfully import my address book as well as my local folders, but did not import my calendar events or my sub folders under my inbox. Is there any way for me to get this data imported? Thanks, Gary

Asked by gary210 1 day ago

Answered by david 11 hours ago

  • Solved

Unable to scroll ONE web site. BLUE firefoxshield in address bar

I have two installations of Firefox. One windows10 and one Linux. BOTH are doing the same thing on this site https://www.rapidonline.com/ I cannot scroll using the mouse… (read more)

I have two installations of Firefox. One windows10 and one Linux. BOTH are doing the same thing on this site https://www.rapidonline.com/

I cannot scroll using the mouse roller. Page up/down doesn't work. Middle click and drag doesn't scroll either. BUT, for the briefest of time, BEFORE the Firefox shield in the address bar, I can scroll.

Hovering over the blue shield shows the text... Blocking social media trackers, cross site tracking cookies, and fingerprinters. Turning the Firefox protection OFF makes no difference, other than the shield is white and struck out. Disabling uBlock origin, or malwarebytes makes no difference. Both my installations do the same BUT, I called a pal who also uses Firefox on Linux and windows and he reports all is well and he uses uBlock, but not malwarebytes.

I have not actively messed with my settings on either platform. Oh, I was told to clear the cache. No joy.

Why does Firefox think it is blocking stuff but turning the protection off makes no difference? Why should two separate installations behave identically? Why does my pal's Firefox using Linux work on this site 100% ? I feel like I am going insane...

Asked by rick_fornalski 1 week ago

Answered by rick_fornalski 7 hours ago

  • Solved

Corruption

Help please. Thunderbird often puts the wrong headers on emails. So the headers (subject, senders, etc) from one email are placed on the text of another email, and I end … (read more)

Help please. Thunderbird often puts the wrong headers on emails. So the headers (subject, senders, etc) from one email are placed on the text of another email, and I end up having to delete the email and lose the information. Any way to fix when it happens again? Thanks

Asked by rustynailedit 4 hours ago

Answered by sfhowes 4 hours ago

  • Solved

Settings not saved...

When I make changes in the settingsscreen the changes are NOT be saved. Since the latest update 128.4.3esr I get everytime a donate screen. But I donated serveral times l… (read more)

When I make changes in the settingsscreen the changes are NOT be saved. Since the latest update 128.4.3esr I get everytime a donate screen. But I donated serveral times last month. How get I lost off it!!!

Asked by harie 3 days ago

Answered by david 3 days ago

  • Solved

Thunderbird displays OAuth popup for deleted Gmail account

I had a gmail account, I no longer have the gmail account. I deleted the IMAP and SMTP entries. I have no CardDAV entry for that account, no calendar entry, and no chat e… (read more)

I had a gmail account, I no longer have the gmail account. I deleted the IMAP and SMTP entries. I have no CardDAV entry for that account, no calendar entry, and no chat entry (that I can see; but that old account is lurking somewhere). None of my extensions use (user-configurable) credentials.

What else is there? Is there a way that I can search Thunderbird's config for the account username?

I'm about to screenshot settings, archive this profile, and start anew. I'd really like to avoid that, because I have collected >10 email accounts over the decades and setting everything back up all at once seems a hassle.

What are next troubleshooting steps? TIA for any wisdom or guidance.

Asked by retardude 3 months ago

Answered by retardude 3 months ago

  • Solved

Goggle meet tells me I don't have a camera

I used goggle meet 3 times today. The first time, it worked just fine. The second time, worked even better than the first. The third time it says I don't have a camera ev… (read more)

I used goggle meet 3 times today. The first time, it worked just fine. The second time, worked even better than the first. The third time it says I don't have a camera even though it worked earlier. I can't seem to figure it out! I have let all the permissions allow my camera but it still won't work...

Asked by Jacie 6 days ago

Answered by jonzn4SUSE 6 days ago

  • Solved

Two gmail accounts, same settings, can only get IMAP mail from one

I use 2 different gmail accounts for different purposes. I get mail for AccountA via IMAP on Thunderbird, no problem, and have for years. For over a year now I've been un… (read more)

I use 2 different gmail accounts for different purposes. I get mail for AccountA via IMAP on Thunderbird, no problem, and have for years. For over a year now I've been unable to collect mail for my second-string address, AccountB, on Thunderbird, and have had to get it in the browser.

I've finally decided to do something about this. I removed AccountB from Thunderbird & set it up again. I'm using the exact same settings (in Thunderbird and in Gmail) that I do for AccountA, the only difference is the password. I've double-checked the password, too. But when I try to connect, I get a pop-up:


titled: Enter credentials for AccountB@gmail.com on imap.gmail.com [a very long URL which I've copied & saved] page from Google:

400. That's an error. The server cannot process the request because it is malformed. It should not be retried. That's all we know.


Thanks a heap, guys!

Is this problem coming from Thunderbird, or from Google? What do I do now?

Thanks,

MEC

Asked by curtin.me 23 hours ago

Answered by sfhowes 17 hours ago

  • Solved

Firefox Android (132.0.2 & 133.0b8) regularly hang after changing to another app and then returning to Firefox

Xiaomi 14 - HyperOS 1.1.3.0.VNCMIXM - Android 15 AQ3A.240627.003 This hang is not consistent. I have been switching back and forth to get details for this thread with no… (read more)

Xiaomi 14 - HyperOS 1.1.3.0.VNCMIXM - Android 15 AQ3A.240627.003

This hang is not consistent. I have been switching back and forth to get details for this thread with no issue. But very frequently when I have switched away from Firefox to another app and then returned to Firefox the app has completely frozen. I can see everything clearly but can do nothing at all (neither the web page or Firefox). I haven't yet identified a pattern.

132.0.2 has Relay and CashRewards installed. 133.0b8 is vanilla.

I'm using gesture controls on HyperOS to switch apps.

No issues with any other apps.

Is this where I report such things?

Asked by L M 5 days ago

Answered by welchia 2 days ago

  • Solved

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

Hello, I've tried running "firefox -P". I've also tried deleting ~/.mozilla. No matter what I do, I still keep getting this message. OS: Linux 6.10.13-3-MANJARO Firef… (read more)

Hello,

I've tried running "firefox -P". I've also tried deleting ~/.mozilla. No matter what I do, I still keep getting this message.

OS: Linux 6.10.13-3-MANJARO Firefox versions: firefox 131.0.3-1 installed from the Arch repo via pacman; also firefox-132.0.2 installed from tarball downloaded from firefox.com and unpacked as /opt/firefox.

With firefox 131.0.3-1, I get the following error message:

[Parent 33389, IPC I/O Parent] WARNING: process 33445 exited on signal 9: file /usr/src/debug/firefox/firefox-131.0.3/ipc/chromium/src/base/process_util_posix.cc:335

With firefox-132.0.2, no messages are printed.

What is even more confounding: I have 2 user accounts on this computer. When I login as myself, I get this popup. When I login as the other user, firefox opens up fine.

I've already looked at the following, but that has not helped. https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible https://support.mozilla.org/en-US/questions/1327628 https://support.mozilla.org/en-US/questions/1396772 https://support.mozilla.org/en-US/questions/1454745

I'd be most grateful if someone could please suggest any other alternatives to try. Thanks!

Asked by Mandar Mitra 1 day ago

Answered by cor-el 1 day ago

  • Solved

Adam Wrzesiński

Chciałem wpłcić darowizne, dokonałem przelewu na konto MZLA TECHNOLOGIES CORPORATION W NIEMCZECH tak jak w ubiegłym roku. Pieniadze się jednak wróciły. Chcę wpłacic date… (read more)

Chciałem wpłcić darowizne, dokonałem przelewu na konto MZLA TECHNOLOGIES CORPORATION W NIEMCZECH tak jak w ubiegłym roku. Pieniadze się jednak wróciły. Chcę wpłacic datetk nie mam innych możliwosci poza przelewem, opłaciłem koszty przelewu a mimo to przelew wrócił. Proszę o radę.

Asked by adam.wrzesinski1 15 hours ago

Answered by adam.wrzesinski1 15 hours ago

  • Solved

YouTube Nonfunctional

Unable to use Firefox to access Youtube. Problem started either late last night or early this morning. Whether using a bookmark or entering "Youtube.com" manually, the br… (read more)

Unable to use Firefox to access Youtube. Problem started either late last night or early this morning. Whether using a bookmark or entering "Youtube.com" manually, the browser window merely acts as if I'm not even connected to the internet before finally just giving up.

Have tried using both 115.17.0esr (64-bit) and 132.0.2 (aarch64) versions of Firefox (each using a different computer), but YouTube refuses to load.

By contrast, YouTube has absolutely no problem loading using other browsers, the site loads almost instantly.

Asked by mkstangelandjr 1 day ago

Answered by mkstangelandjr 18 hours ago

  • Solved

Opening local HTML files.

I hope to add the feature of opening local HTML files to Firefox Android version. Firefox used to support this feature in the past, but it was removed after the release o… (read more)

I hope to add the feature of opening local HTML files to Firefox Android version. Firefox used to support this feature in the past, but it was removed after the release of Firefox Daylight, which was restructured. Firefox supports opening PDF files, but it does not support opening HTML files, although opening HTML files is closer to the browser's function than opening PDF files.

Asked by محمد سليم البريج 1 month ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

on screen language

Where did this strange language come from? I synced my laptop to my Android phone and somehow this language started appearing English and another language I can't identif… (read more)

Where did this strange language come from? I synced my laptop to my Android phone and somehow this language started appearing English and another language I can't identify.

Asked by ViperEye 2 days ago

Answered by Paul 1 day ago

  • Solved

Web Share API support for Firefox Desktop

I was wandering if Firefox Desktop will support Web Share API. You can see it's supported from all major browsers and on Firefox Mobile too Do you plan to include the su… (read more)

I was wandering if Firefox Desktop will support Web Share API. You can see it's supported from all major browsers and on Firefox Mobile too

Do you plan to include the support in the near or far future?

Thanks for the great job!

Asked by nessunluogo.net 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

Thunderbird Running Slowly (pop). Helped by accessibility.force_disabled=1. (win10)

Hi, Starting less than a week ago Thunderbird has been running slowly. Sometimes it's quite noticeable and sometime not so much. E.g. clicking on a different folder s… (read more)

Hi,

Starting less than a week ago Thunderbird has been running slowly. Sometimes it's quite noticeable and sometime not so much. E.g. clicking on a different folder sometimes happens immediately and sometimes takes maybe 4 sec. to display the folder. Clicking on a message sometimes displays it immediately but can take 7 or 8 secs. to display. Receiving messages seems normal and I haven't noticed slower speeds sending. Clicking on Reply for a message can take several seconds, and dragging a message to a different folder can do the same. Once I'm editing a message the edit speed is normal with no slow down and the address book and editing filters are both fast. I didn't make any changes to Thunderbird, this just started happening on it's own.

I'm running Thunderbird ver. 128.4esr (32-bit) on a windows 10 desktop PC using POP to access messages. I ran Compact on all the folders to no benefit. I don't know what else to try.

Please let me know how to correct this or figure out what's going on.

Thanks, Mike

Asked by MikeA01730 6 days ago

Answered by MikeA01730 4 days ago