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how do i restore my email account - there is no back up

  • 4 respuestas
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de siles13

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I tried to backup to an external hard drive. It did not work. When I went to open thunderbird none of my messages or folders were there. How can I recover them.

I tried to backup to an external hard drive. It did not work. When I went to open thunderbird none of my messages or folders were there. How can I recover them.

Solución elegida

your interest was in what you did. It still is.

How did a setting in the profiles get changes in an attempt to backup data?

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It did not work.

Please explain what exactly you did and what happened.

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I found a solution. In the program files somehow the path had been altered to one of the other sub folders in the program files. Once I corrected the path the account was restored. Thank you for your interest in helping me resolve the problem

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Solución elegida

your interest was in what you did. It still is.

How did a setting in the profiles get changes in an attempt to backup data?

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I can not answer how that happened. I have no idea.