Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox crashes

  • 3 respuestas
  • 2 tienen este problema
  • 3 visitas
  • Última respuesta de JNeely

JNeely
JNeely
more options

Hi, Firefox is almost constantly crashing please help.

Here is the latest crash report:

https://crash-stats.mozilla.com/report/index/47d68269-b520-490f-a7c4-722a92150216

Hi, Firefox is almost constantly crashing please help. Here is the latest crash report: https://crash-stats.mozilla.com/report/index/47d68269-b520-490f-a7c4-722a92150216

Todas las respuestas (3)

JNeely
JNeely Autor de la pregunta
more options

Help!!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you look at the attached bug report then this doesn't look promising for now.

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

This is a crash that is related to plying an audio stream.

Do you visit a website that play some audio via the HTML5 media player?

You could possibly try to disable some media features by toggling media.*.enable prefs that are about MSE (media.mediasource) and WMF (media.windows-media-foundation and media.directshow.enabled).

JNeely
JNeely Autor de la pregunta
more options

Hi, thanks for your reply.

The audio could be Youtube, as it keeps crashing when I use youtube. But surely I should be OK to visit youtube without issues? Is this an issue with my laptop or with Firefox? Thanks.

I don't know how to disable media features.

Thanks.