Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

after updating to firefox version 36, an error shows up when i try to start it, says my profile cannot be loaded.

  • 1 respuesta
  • 3 tienen este problema
  • 1 visita
  • Última respuesta de guigs

ashraful55
ashraful55
more options

everything was ok before the update, after the update i restarted firefox and it says its running processes and i have to close it to start it again. i click on close but then an error message pops up saying my profile could not be loaded. i tried fixing it myself i opened run and typed firefox.exe -p to create a new profile, after i made a new profile i started firefox and it opened without problems i used sync to get all my data back. but after 2minutes any page i open just kept loading. so i closed firefox and tried to start it again and boom... the same error message again. now im using a previous version of firefox which works just fine.. so how do i fix this?

everything was ok before the update, after the update i restarted firefox and it says its running processes and i have to close it to start it again. i click on close but then an error message pops up saying my profile could not be loaded. i tried fixing it myself i opened run and typed firefox.exe -p to create a new profile, after i made a new profile i started firefox and it opened without problems i used sync to get all my data back. but after 2minutes any page i open just kept loading. so i closed firefox and tried to start it again and boom... the same error message again. now im using a previous version of firefox which works just fine.. so how do i fix this?

Todas las respuestas (1)

guigs
guigs
more options

It sounds like there is something in the profile that synced to the new one. Does this also happen when you create a new profile and restore the information manually?