Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Update error message: "The operation can’t be completed because some items had to be skipped."?

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de cor-el

more options

I am trying to update to the latest version of Firefox on my MacBook Air, with OS X 10.7.5. When I drag the Firefox icon to the Applicaitons folder, I get the message, "The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again."

Huh? How do I even know what each item is?

I am trying to update to the latest version of Firefox on my MacBook Air, with OS X 10.7.5. When I drag the Firefox icon to the Applicaitons folder, I get the message, "The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again." Huh? How do I even know what each item is?

Solución elegida

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose personal data like bookmarks when you uninstall and (re)install or update Firefox.

Leer esta respuesta en su contexto 👍 2

Todas las respuestas (1)

more options

Solución elegida

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose personal data like bookmarks when you uninstall and (re)install or update Firefox.