Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

My email address has changed and there is a lock on my emails

  • 2 respuestas
  • 3 tienen este problema
  • 3 visitas
  • Última respuesta de christ1

angeloabc
angeloabc
more options

I just downloaded Windows 10 and since then a lock has been placed on my Mozilla email account. How can I unlock my emails.

I just downloaded Windows 10 and since then a lock has been placed on my Mozilla email account. How can I unlock my emails.

Solución elegida

The padlock indicates a secure connection to the server. This is what you want. It has got nothing to do with Win10.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (2)

siddheshdixit
siddheshdixit
more options

ThunderBird supports Windows 10. Do you updated the latest version of Thunderbird? If Yes then It might be a driver compatibility issue. See if the same problem occurs in "windows safe mode with networking". That uses generic drivers. I'm suggesting this for troubleshooting, not as a workaround.

christ1
christ1
  • Top 25 Contributor
more options

Solución elegida

The padlock indicates a secure connection to the server. This is what you want. It has got nothing to do with Win10.