Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on refresh it does not respond

  • 2 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de cor-el

more options

Need to refresh to fix many problems but when I click on refresh nothing happens

Need to refresh to fix many problems but when I click on refresh nothing happens

Solución elegida

There is another way to start a Refresh:

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can use either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear with the options to "Start in Safe Mode" -- a useful testing tool that you might try if you haven't already seen whether that helps with your issues -- and Refresh

Does that button work?

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (2)

more options

Solución elegida

There is another way to start a Refresh:

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can use either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear with the options to "Start in Safe Mode" -- a useful testing tool that you might try if you haven't already seen whether that helps with your issues -- and Refresh

Does that button work?

more options

Can you give more details about the issues you encounter in Firefox?