My about crashes
It's crashing CONSTANTLY, sometimes even right after I restart it. How can I give you all/most of my crash reports from about:crashes? I'm using windows 7 Professional 64-bit, Firefox Quantum 63.0.4 (64-bit)
Todas las respuestas (17)
Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}
Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).
Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.
Flash Player Version: Version 32.0.0.101
https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>
https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
While still in Safe Mode,
In the address bar, type about:crashes<enter>.
Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most resent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support +++++++++++++++++++++++ If you can't get Firefox to open, you will have to do this the hard way.
https://support.mozilla.org/en-US/kb/mozillacrashreporter Open the file browser/explorer on your computer. Note: You may have to enable Show Hidden Folders / Files. Enter this in the address bar;
Windows: %APPDATA%\Mozilla\Firefox\Crash Reports\submitted Win 7/Vista: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted Win XP/2000: C:\Documents and Settings\<username>\Application Data\Mozilla\Firefox\Crash Reports\submitted
Mac OS: /Users/<username>/Library/Application Support/Firefox/Crash Reports/submitted Linux: /home/<username>/.mozilla/firefox/Crash Reports/submitted
The crash report is several pages of data. We need the report numbers to see the whole report.
Copy the most recent 5-7 File Names in the folder. Post the information in the reply box.
<<Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}>>
Done, I uninstalled and reinstalled it to the latest version of the flash player.
<<<Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).>>>
Where is it?
<<<See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration>>>
My graphics card is a Nvidia Gforce 670, and I downloaded the automatic driver upload here. https://www.geforce.com/drivers, hopefully that will keep it updated. I also went and manually downloaded the latest driver and installed it just in case.
Just need the plugin, then I can start the advice on the next post.
Modificadas por thesnare711 el
thesnare711 said
<<<Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).>>>
Where is it?
FredMcD said
Flash Player Version: Version 32.0.0.101
https://get.adobe.com/flashplayer/
Direct link scans current system and browser
Note: Other software is offered in the download. <Windows Only>
https://get.adobe.com/flashplayer/otherversions/
Step 1: Select Operating System
Step 2: Select A Version (Firefox, Win IE . . . .)
Note: Other software is offered in the download. <Windows Only>
FredMcD said
thesnare711 said<<<Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).>>>
Where is it?I meant the active X plugin, I've already handled the flash player. Couldn't find the plugin with the google search I put in.
thesnare711 said
I meant the active X plugin
FredMcD said
https://get.adobe.com/flashplayer/otherversions/
Step 1: Select Operating System
Step 2: Select A Version (Firefox, Win IE . . . .)
Note: Other software is offered in the download. <Windows Only>
FredMcD said
thesnare711 saidI meant the active X pluginFredMcD said
https://get.adobe.com/flashplayer/otherversions/
Step 1: Select Operating System
Step 2: Select A Version (Firefox, Win IE . . . .)
Note: Other software is offered in the download. <Windows Only>
You mean when I double click the downloaded package/icon, it will let me choose to install the ActiveX plugin?
I hope you're undestanding me that I have already have the latest version of the player I need the plug-in now, I don't know why you're giving me a link to the player.
Modificadas por thesnare711 el
Firefox, and Win IE use different versions of the player. While you may only use one of the browsers, having the other is good in case there is a problem.
thesnare711 said
You mean when I double click the downloaded package/icon, it will let me choose to install the ActiveX plugin?
Correct
It didn't give me the option to install the plugin, just installed the player again. Here's specifically step by step what I am doing.
1. I click that link 2. Select Windows 7/Vista/XP 3. For the version I select FB 32 for firefox-NPAPI
Once the icon is downloaded onto my desktop I double click it, clink run, it installs it then opens the browser to here
Not sure if you can click that, as you may have to install the player first. At no point does it give me the option to install the plugin.
Whatever plugin you install, it's the default browser that is opened to the ' ' installed ' ' page.
FredMcD said
Whatever plugin you install, it's the default browser that is opened to the ' ' installed ' ' page.
Ok, it's the active x plugin I need for firefox, right? I click tools/add on's, the click plug-in's, I don't see one that says active x and don't know where to get it.
As I said above, use this link: https://get.adobe.com/flashplayer/otherversions/
Select your computer version. Then select what browser version you want.
For Firefox you need the NPAPI version of Flash. You can check installed plugins via the Add-ons page. "3-bar" menu button or Tools -> Add-ons -> Plugins For more detail see the about:plugins page via the location/address bar.
FredMcD said
As I said above, use this link: https://get.adobe.com/flashplayer/otherversions/ Select your computer version. Then select what browser version you want.
I've already done that, but I need to install the activeX plugin, I just can't find it anywhere.
cor-el said
For Firefox you need the NPAPI version of Flash. You can check installed plugins via the Add-ons page. "3-bar" menu button or Tools -> Add-ons -> Plugins For more detail see the about:plugins page via the location/address bar.
Yes, I know the activeX plug-in doesn't show there.
Follow the instructions you were given and you will get the files you need.
I don't think you're understanding what I am telling you. Like I have said I have already uninstalled, reinstalled and updated my flash player. I don't know why you keep telling me to do something I have already done. If you could please answer why I'd appreciate it, and what it has to do with getting the plugin installed, under my add-on menu in firefox.
Following your instructions will not help me get the active X plugin, because those links have to do with the player- NOT the plugin. Now I need the Active X plugin.
See this URL? It has it for download, I just can't find it anywhere online to download it. THAT is what I need.
https://itstillworks.com/how-to-manually-install-activex-in-firefox-10425.html