Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No email since Decembers forced update

  • 2 respuestas
  • 1 tiene este problema
  • 31 visitas
  • Última respuesta de sfhowes

more options

I have AT&T email tied to my Thunderbird and since the forced update I have been unable to download email into my desktop. I had to set up the profile and account info and change password but I still can not log onto and download email from att.net. I am hoping this also is why my folders have not migrated over to the new version. Error Message: Sending of password for user mitcheal.hathorn@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.

I have AT&T email tied to my Thunderbird and since the forced update I have been unable to download email into my desktop. I had to set up the profile and account info and change password but I still can not log onto and download email from att.net. I am hoping this also is why my folders have not migrated over to the new version. Error Message: Sending of password for user mitcheal.hathorn@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.

Solución elegida

The authentication method for AT&T is 'normal password', but you must use a secure mail key instead of the account password in TB:

https://www.att.com/support/article/dsl-high-speed/KM1010523/

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (2)

more options

Try changing server auth method and params.

more options

Solución elegida

The authentication method for AT&T is 'normal password', but you must use a secure mail key instead of the account password in TB:

https://www.att.com/support/article/dsl-high-speed/KM1010523/