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Adobe Flash agreement missing so I can't install.

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  • 39 tienen este problema
  • 26 visitas
  • Última respuesta de TXGuy

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The Adobe program loads, and says click here to say you have read our agreement. and then offers a link to a url for the agreement. The agreement comes up blank, Firefox says "stopped" http://www.adobe.com/products/eulas/pdfs/PlatformClients_PC_WWEULA_Combined_20100108_1657.pdf Adobe offers no way to tell them they have a dead link but require me to say I have read a nonexistent pdf before I can install an update that Firefox, and others have urged me to.

Somebody with Clout at Adobe, please rap them up side the head. Fix the pdf. Thanks.

URL of affected sites

http://www.adobe.com/products/eulas/pdfs/PlatformClients_PC_WWEULA_Combined_20100108_1657.pdf

The Adobe program loads, and says click here to say you have read our agreement. and then offers a link to a url for the agreement. The agreement comes up blank, Firefox says "stopped" http://www.adobe.com/products/eulas/pdfs/PlatformClients_PC_WWEULA_Combined_20100108_1657.pdf Adobe offers no way to tell them they have a dead link but require me to say I have read a nonexistent pdf before I can install an update that Firefox, and others have urged me to. Somebody with Clout at Adobe, please rap them up side the head. Fix the pdf. Thanks. == URL of affected sites == http://www.adobe.com/products/eulas/pdfs/PlatformClients_PC_WWEULA_Combined_20100108_1657.pdf

Todas las respuestas (1)

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You need to check for update to the latest version, Firefox 3.6.6. The update was released 06/26/2010 to address issues that some users were having with the crash protection introduced in Firefox 3.6.4. NOTE: There is no Firefox 3.6.5. Click Help > Check for Updates.


Try the instructions below for updating Adobe Flash. Your Adobe Reader seems to be up-to-date (ver. 9.3.2).

Install/Update Adobe Flash Player for Firefox: your ver. 10.0 r45; current ver. 10.1 r53 (important security update 2010-06-10) Check your version here: http://www.mozilla.com/en-US/plugincheck/ See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1


Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. 1.6.0.17; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) Check your version here: http://www.mozilla.com/en-US/plugincheck/ See: Updating Java Do the update with Firefox closed.