We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

File Import is greyed out. I can not import my bookmarks.

  • 2 respuestas
  • 74 tienen este problema
  • 8 visitas
  • Última respuesta de gggcc

more options

I can not import my bookmarks from IE. The File Import is greyed out so that I can not click on it.

I can not import my bookmarks from IE. The File Import is greyed out so that I can not click on it.

Solución elegida


  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Automatically start Firefox in a private browsing session"

You can also export the bookmarks to an HTML file in the brwoser that you want to import the bookmarks from and import that file in Firefox.

  • Import the HTML file in Firefox: Bookmarks > Organize Bookmarks > Import & Backup > Import HTML: From File


See also http://kb.mozillazine.org/Import_bookmarks ("Import from another browser" and "Import from file")

Leer esta respuesta en su contexto 👍 8

Todas las respuestas (3)

more options

Solución elegida


  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Automatically start Firefox in a private browsing session"

You can also export the bookmarks to an HTML file in the brwoser that you want to import the bookmarks from and import that file in Firefox.

  • Import the HTML file in Firefox: Bookmarks > Organize Bookmarks > Import & Backup > Import HTML: From File


See also http://kb.mozillazine.org/Import_bookmarks ("Import from another browser" and "Import from file")

more options

Thanks. Before I saw your reply, I uninstalled then reinstalled FF. Your way probably would have been easier.

more options

It worked. Unchecked Private Browsing in Preferences and Import is no longer grayed out.