Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Downloaded 3.6, now cannot connect to internet, im working, need immediate help...

  • 1 respuesta
  • 5 tienen este problema
  • 1 visita
  • Última respuesta de Steelers12

Steelers12
Steelers12
more options

My laptop (HP Pavillion Dv6-1030US) was working like fine...until I received the notice that Firefox had new version 3.6 to update. I opted to do that, and when it restarted, even though I have a strong wireless signal, it will not connect to the internet.

My WLAN is on. I was told to do a system restore to a prior date, which I did, but I still cannot connect to the internet. I have gone to Explorer with the intent of reinstalling Firefox of uninstalling the update, but Explorer will not open. I cannot get on the internet, which I need to work on 12 hours a day. This is imperative that I figure this out asap today.

I have tried to system restore twice, and it is telling me that the system restore is not working. Everything was working perfect until I installed Firefox 3.6. If anhyone knows how to get this straight, PLEASE RESPOND ASAP.

I run Windows Home Vista.

My laptop (HP Pavillion Dv6-1030US) was working like fine...until I received the notice that Firefox had new version 3.6 to update. I opted to do that, and when it restarted, even though I have a strong wireless signal, it will not connect to the internet. My WLAN is on. I was told to do a system restore to a prior date, which I did, but I still cannot connect to the internet. I have gone to Explorer with the intent of reinstalling Firefox of uninstalling the update, but Explorer will not open. I cannot get on the internet, which I need to work on 12 hours a day. This is imperative that I figure this out asap today. I have tried to system restore twice, and it is telling me that the system restore is not working. Everything was working perfect until I installed Firefox 3.6. If anhyone knows how to get this straight, PLEASE RESPOND ASAP. I run Windows Home Vista.

Todas las respuestas (1)

Steelers12
Steelers12 Autor de la pregunta
more options

Windows Vista Home Premium, that is.