Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time I restart Firefox, I have to re-check the bookmarks toolbar and uncheck the add-on toolbar. After closing each session, the bookmarks disappear and the add-on reappears. This just started happening today.

  • 2 respuestas
  • 3 tienen este problema
  • 7 visitas
  • Última respuesta de mc0923rw

more options

When I brought up my Firefox browser this morning, my bookmarks were gone, and there was an add-on toolbar at the bottom of the screen. I figured out that I had to go to View>Toolbars>Bookmarks Toolbar, and check that to get my bookmarks back, then View>Toolbars>Add-on Bar, and uncheck that to get rid of the add-on bar. When I was finished web browsing, I closed Firefox, but when I brought it back up again later, I had to repeat the process, because the bookmarks were gone again, and the add-on bar was back again. This happens every time I close and restart Firefox. It's never happened before.

When I brought up my Firefox browser this morning, my bookmarks were gone, and there was an add-on toolbar at the bottom of the screen. I figured out that I had to go to View>Toolbars>Bookmarks Toolbar, and check that to get my bookmarks back, then View>Toolbars>Add-on Bar, and uncheck that to get rid of the add-on bar. When I was finished web browsing, I closed Firefox, but when I brought it back up again later, I had to repeat the process, because the bookmarks were gone again, and the add-on bar was back again. This happens every time I close and restart Firefox. It's never happened before.

Todas las respuestas (2)

more options
more options

When I click on that link, it says ERROR The requested URL could not be retrieved.