Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the back button no longer works. I have disabled all add-ons, rebooted & reset the defaults for the browser and nothing has changed. This happens on all webpages.How do I get the back button to light up again?

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de cor-el

more options

the back button no longer works. I have disabled all add-ons,rebooted & reset the defaults for the browser and nothing has changed. This happens on all webpages.How do I get the back button to light up again?

the back button no longer works. I have disabled all add-ons,rebooted & reset the defaults for the browser and nothing has changed. This happens on all webpages.How do I get the back button to light up again?

Todas las respuestas (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Another possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.