Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

I suddenly can't view videos on firefox I don't know why,or what could be preventing me from seeing them.

  • 1 respuesta
  • 9 tienen este problema
  • 9 visitas
  • Última respuesta de cor-el

awasos
awasos
more options

It started about a week ago. When I try to watch a video the box that usually shows up and has the controls in it does not form ,and I either get a blank space where it should be ,or a thumbnail picture of the video I am trying to watch. I can watch videos on the other browsers I have on my computer ,just not Firefox.

It started about a week ago. When I try to watch a video the box that usually shows up and has the controls in it does not form ,and I either get a blank space where it should be ,or a thumbnail picture of the video I am trying to watch. I can watch videos on the other browsers I have on my computer ,just not Firefox.

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).