Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't get Firefox to accept cookies

  • 2 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de cor-el

more options

I have the privacy option set to "Remember History" but no cookies are ever remembered. This occurs with all sites that use cookies. I am running Windows XP SP3. This problem has been there for a long time on various Firefox updates. I'm stuck with IE 8 for my bank and others that require cookies.

I have the privacy option set to "Remember History" but no cookies are ever remembered. This occurs with all sites that use cookies. I am running Windows XP SP3. This problem has been there for a long time on various Firefox updates. I'm stuck with IE 8 for my bank and others that require cookies.

Todas las respuestas (2)

more options

Hello , maybe the cookies file is corrupted, with closed firefox (from file>exit) open the profile folder and then delete or rename the cookies.sqlite file and any cookies.sqlite-journal files.


thank you

Modificadas por ideato el

more options

You can also check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.