We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

firefox crashes constantly and often (stble only for max 10 min) crash-ID: bp-a610adbe-acd3-4110-97e9-e24892131108

  • 1 respuesta
  • 2 tienen este problema
  • 14 visitas
  • Última respuesta de cor-el

Novolander
Novolander
more options

I have a new desktop computer since 7 days, /WIN 7; 64 bit) fresh installed Firefox...and I have a great problem: firefox crashes constantly and often (stable only for max 10 min) crash-ID: bp-a610adbe-acd3-4110-97e9-e24892131108 Do you have any help/idea for me ?

I have a new desktop computer since 7 days, /WIN 7; 64 bit) fresh installed Firefox...and I have a great problem: firefox crashes constantly and often (stable only for max 10 min) crash-ID: bp-a610adbe-acd3-4110-97e9-e24892131108 Do you have any help/idea for me ?

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a problem with the Flash Player.

Do you have more recent crash reports as this seems to be an older crash report with FlashPlayerPlugin_11_6_602_180 and you currently seem to have flash 11.9 according to the System Details List?

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin

Modificadas por cor-el el