Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Keeps asking me to enter password for my aol account, have even changed password but it still does it

more options

When I try to access my Firefox mail, it keeps asking me for a new password for imap/aol. I have even changed the password for this but it still says the login has failed and perhaps the server is down. But I have no problem logging in to aol mail from my browser. this is very irritating!

When I try to access my Firefox mail, it keeps asking me for a new password for imap/aol. I have even changed the password for this but it still says the login has failed and perhaps the server is down. But I have no problem logging in to aol mail from my browser. this is very irritating!

All Replies (2)

more options

Set your browser's security setting to default, Clear your browser’s cookies, cache, history and footprints.

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!