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Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Since I updated 37.0.1 it started crashing every few minutes or so. I never had this case as far as I can remember

btalebpour
btalebpour
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it is just 2-3 days this is happening and happened after the latest Firefox update. I have FF on my system for few years and I haven't installed anything new. MY system restore shows only Chrome (from 41.0.2272.101 to .118) and Firefox (from 36.0.4 to 37.0.1) have been updated. Never experiences similar crashes. After few min or 1-2 hour, even staying in the few open tabs that I have had open for long time, it crashes. Two different behaviors. Sometimes shows me a window and asked to close or debug. Another time shows me a window that I can report the crash and restore the browser. Sometimes it also happens that as soon as I start it it crashes but mostly stays for while.

it is just 2-3 days this is happening and happened after the latest Firefox update. I have FF on my system for few years and I haven't installed anything new. MY system restore shows only Chrome (from 41.0.2272.101 to .118) and Firefox (from 36.0.4 to 37.0.1) have been updated. Never experiences similar crashes. After few min or 1-2 hour, even staying in the few open tabs that I have had open for long time, it crashes. Two different behaviors. Sometimes shows me a window and asked to close or debug. Another time shows me a window that I can report the crash and restore the browser. Sometimes it also happens that as soon as I start it it crashes but mostly stays for while.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.