Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Firefox just updated and I have now lost 25 years of book marks.

  • 22 vastust
  • 14 on selline probleem
  • 18 views
  • Viimati vastas FredMcD

more options

Firefox just updated and I have now lost 25 years of book marks.

Firefox just updated and I have now lost 25 years of book marks.

Valitud lahendus

Did you already reboot the computer?


You can also check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also:

If the Places Maintenance extension can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Loe vastust kontekstis 👍 1

All Replies (2)

more options

Have already done this.

Still wondering WHY it's happening !

more options

John At this point, it would be best to create your own question. The original poster has flagged a response as Solved, so others that can help may not be reading this.

Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new Select the product for what the problem is (Firefox or whatever).

Now select the category for the problem. At the bottom is Other.

Describe the problem in brief. Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; None Of These Solve My Problem.

Now enter all the relative information on the problem. At the bottom of this, you can Add Images.

Under this is Troubleshooting Information. Please press the Share Data button. This will let us look at your system details. No Personal Information Is Collected.

  1. 1
  2. 2