Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Can't drag emails into archive folders

GNizam
GNizam
more options

Hi I am unable to drag some emails from my inbox into folders I have set up, notably 3rd level folders. However this doesn't apply to all my emais. I can drag some without any problem - even into 3rd level folders. This is a recent problem. I never had trouble previously. Why is this and what can I do to solve it?

Hi I am unable to drag some emails from my inbox into folders I have set up, notably 3rd level folders. However this doesn't apply to all my emais. I can drag some without any problem - even into 3rd level folders. This is a recent problem. I never had trouble previously. Why is this and what can I do to solve it?

All Replies (1)

iampowerslave
iampowerslave
more options

I can't say it is the same thing that happens to me. But try this.

When you can't drag them, hit the <ESC> key in your keyboard and try again.

Sometimes it seems something gets in the way, and it gets disabled by pressing Escape, I think it has to do with the Quick Filter.