Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Search on mailbox shows messages unable to show/click

  • 1 vastus
  • 1 on selline probleem
  • 11 views
  • Viimati vastas sfhowes

HolgerG
HolgerG
more options

I'm using the global mail search working on all mailboxes. I got two results of messages I received with plausible results. But I cannot click and view one of these mails. I believe that I have deleted this message already. Also if I search directly on the described folder I got only one match! Why are the results different? Why I see messages deleted a year ago? The Trash folder is empty!

Thunderbird 60.6.1

I'm using the global mail search working on all mailboxes. I got two results of messages I received with plausible results. But I cannot click and view one of these mails. I believe that I have deleted this message already. Also if I search directly on the described folder I got only one match! Why are the results different? Why I see messages deleted a year ago? The Trash folder is empty! Thunderbird 60.6.1
Attached screenshots

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

If you rebuild the search index, I think you'll find only the one remaining message appears in global search.

https://support.mozilla.org/en-US/kb/rebuilding-global-database