Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Firefox does not recognize there is an update even when I check manually

  • 2 vastust
  • 29 on selline probleem
  • 7 views
  • Viimati vastas TonyE

Barefoot_Tomato
Barefoot_Tomato
more options

Firefox updated automatically on my computer at work. So at home, I turn on my PC, start Firefox and click "Check for Updates..." However, Firefox reports "There are no updates available", even though the latest version is 3.6.9 and is not installed. What gives?

I am running Windows XP service pack 3 (German version), and Firefox version 3.6.8 (English version).

Firefox updated automatically on my computer at work. So at home, I turn on my PC, start Firefox and click "Check for Updates..." However, Firefox reports "There are no updates available", even though the latest version is 3.6.9 and is not installed. What gives? I am running Windows XP service pack 3 (German version), and Firefox version 3.6.8 (English version).

All Replies (2)

TonyE
TonyE
  • Moderator
more options

Try downloading the full setup file from http://www.mozilla.com and installing 3.6.9 on top of your current version.

Also see http://kb.mozillazine.org/Software_Update

TonyE
TonyE
  • Moderator
more options

The option to auto-update to Firefox 3.6.9 and 3.5.12 has been turned off while Mozilla investigate a startup crash.

Bug 595242 – Please turn off the 3.5.12 and 3.6.9 updates while investigating bug 594699