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Rohkem teavet

How to unistall Firefox 3.6.13 and install instead Firefox 3.58 in English as my printer will not work with 3.6.13

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My printer states it does not support Firefox 3.6.13. So I need to uninstall 3.6.13 and install an earlier version. I assume this is the correct thing to do.

Gary Percival

My printer states it does not support Firefox 3.6.13. So I need to uninstall 3.6.13 and install an earlier version. I assume this is the correct thing to do. Gary Percival

Valitud lahendus

If you have an HP printer, it's probably the HP Smart Web Printing extension for Firefox that is outdated and incompatible. That isn't going to keep your printer from working with Firefox.

Does that printer appear in the Printer - Name drop-down when you do File > Print?
Can you select that printer?

Loe vastust kontekstis 👍 1

All Replies (4)

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Valitud lahendus

If you have an HP printer, it's probably the HP Smart Web Printing extension for Firefox that is outdated and incompatible. That isn't going to keep your printer from working with Firefox.

Does that printer appear in the Printer - Name drop-down when you do File > Print?
Can you select that printer?

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Yes the printer does appear now and is printing now. I do not know why it is working but it is.

thanks for your help

Gary

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My HP Deskjet 6988 shows but when I print only 1/2 page along the left side prints. Is there a setting than can be changed. Don't want to go through uninstalling/ reinstalling. Thanks.

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