Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

D/L Firefox 7, Flash 10 doesn't launch. Never had this problem w previous Firefox. I'd see error msg "you need to update your Flash, this video won't play".

tatn
tatn
more options

The Flash 10 does not launch, Firefox 7 does not recognize this add-on at all. I d/l from Adobe, Flash page:"Installation successful". But Error message still reads "You need to upgrade your Adobe Flash Player to watch this video." I've even temporarily turned off my antivirus before D/L

The Flash 10 does not launch, Firefox 7 does not recognize this add-on at all. I d/l from Adobe, Flash page:"Installation successful". But Error message still reads "You need to upgrade your Adobe Flash Player to watch this video." I've even temporarily turned off my antivirus before D/L

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

There are two different versions of Flash, the ActiveX version for IE and the Plugin version used by most other browsers.

1.Download the Flash Plugin version setup file from here:
Adobe Flash - Plugin version.
Save it to your Desktop.

2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}

3. Then run the Flash setup file from your Desktop.

4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/

  • On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen).

See this:
http://vistasupport.mvps.org/run_as_administrator.htm