Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Each time FF starts, I get the following message: "a script that is running has stopped or is unresponsive." the script is: resource://components/nsSessionStore.js:3801 Any ideas? This script slows FF start up. tljansen@bellsouth.net

  • 3 vastust
  • 1 on selline probleem
  • 6 views
  • Viimati vastas tomjansen

more options

Each time FF starts, I get the following message: "a script that is running has stopped or is unresponsive." the script is: resource://components/nsSessionStore.js:3801 Any ideas? This script slows FF start up. tljansen@bellsouth.net

Each time FF starts, I get the following message: "a script that is running has stopped or is unresponsive." the script is: resource://components/nsSessionStore.js:3801 Any ideas? This script slows FF start up. tljansen@bellsouth.net

Valitud lahendus

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also:

Loe vastust kontekstis 👍 0

All Replies (3)

more options

Hi tomjansen,

Have you looked at the Warning Unresponsive script - What it means and how to fix it Knowledge Base article? There is a lot of information in there that might be useful.

Hopefully this helps!

more options

Valitud lahendus

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also:

more options

Found no sessionstore files in Profile folder. Thanks anyway. Disabled all extentions, add-ons. etc. Still same prob. Can't find Webroot Spy Sweeper to disable. Prob. still: blank page for 20-30 seconds or more, then get error message about unresponsive script. Can either click on "Stop Script" or "Continue" to go on. The home page finally loads behind error screen but can't go on until one answer to error message is clicked on

TJ

Muudetud tomjansen poolt