Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

I just upgraded to 10...and now links and buttons black out when my cursor moves over them, and my entire window goes black whenever I scroll.

  • 1 vastus
  • 3 on selline probleem
  • 4 views
  • Viimati vastas Matt_G

Nester88
Nester88
more options

I just upgraded to Firefox 10 and had to go back to 3.6 because 10 doesn't seem to work on my computer. I have a windows 7 pc. After upgrading, whenever I moved my cursor over a button or link, that link blanks out or a black bock appears over it. Additionally, whenever I try to scroll, the entire window goes black until I stop scrolling.

I just upgraded to Firefox 10 and had to go back to 3.6 because 10 doesn't seem to work on my computer. I have a windows 7 pc. After upgrading, whenever I moved my cursor over a button or link, that link blanks out or a black bock appears over it. Additionally, whenever I try to scroll, the entire window goes black until I stop scrolling.

Valitud lahendus

Hi Nester88,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit.

Hopefully this helps!

Loe vastust kontekstis 👍 0

All Replies (1)

Matt_G
Matt_G
more options

Valitud lahendus

Hi Nester88,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit.

Hopefully this helps!