Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Firefox crashes when I sue the search box in the middle of the screen but is OK if I use the top search box ?

  • 3 vastust
  • 2 on selline probleem
  • 2 views
  • Viimati vastas welly001

more options

When I try and use the search box in the centre of the screen Firefox crashes and try's to send error reports before closing down completely. However if I use the search box at the top of the screen everything works OK, additionally if I use the bookmarks everythign is OK. I am using a MAC computer OS Lion

When I try and use the search box in the centre of the screen Firefox crashes and try's to send error reports before closing down completely. However if I use the search box at the top of the screen everything works OK, additionally if I use the bookmarks everythign is OK. I am using a MAC computer OS Lion

All Replies (3)

more options

Ok let's see if we can find out more. Can you post back with some crash IDs? Here's how:

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Thanks!

more options

If there is a problem with searching via the default about:home page then try to reset the search engine used on the about:home page.

Reset the browser.startup.homepage_override.mstone pref via the right-click context menu to the default on the about:config page and close and restart Firefox to restore the about:home page to its default.

  1. Open the about:config page via the location bar
  2. Type in the Filter bar: mstone
  3. Right-click the browser.startup.homepage_override.mstone line and select: Reset
  4. Close and restart Firefox

If this didn't help then delete the delete the chromeappsstore.sqlite file in the Firefox Profile Folder and repeat the above.

more options

Hi Thanks Both, When I checked my Firefox yesterday evening I am no longer recieving any fault codes - the search box in the ctr of the screen has just stopped working. If I use the top search box everything is OK and then a google bar pops up which allows me to search as usual. I will try to reset as per suggestion this evening. Thanks once again, very much appreciated.