Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

pages keep saying I need a plugin but "search for plugin" button CONSISTENTLY yields "none found" -- do I need one or not?

  • 5 vastust
  • 4 on selline probleem
  • 5 views
  • Viimati vastas artag

more options

I have a nearly-new Mac 10.7.5. Downloaded Firefox just fine. But many (not all) pages give me a popup saying that additional plugins are needed to display all the content. When I click the "Install missing plugins" button, I get a popup saying, "No suitable plugins were found." Does this mean the popup saying I am in need of a plugin is false, or what?

I have a nearly-new Mac 10.7.5. Downloaded Firefox just fine. But many (not all) pages give me a popup saying that additional plugins are needed to display all the content. When I click the "Install missing plugins" button, I get a popup saying, "No suitable plugins were found." Does this mean the popup saying I am in need of a plugin is false, or what?

Valitud lahendus

Your plugins list doesn't show the Flash plugin that is used by many websites, so maybe it is about that plugin.

You can check in Tools > Add-ons > Plugins if it is possibly disabled.

Update the Flash plugin to the latest version.

Loe vastust kontekstis 👍 3

All Replies (5)

more options

Valitud lahendus

Your plugins list doesn't show the Flash plugin that is used by many websites, so maybe it is about that plugin.

You can check in Tools > Add-ons > Plugins if it is possibly disabled.

Update the Flash plugin to the latest version.

more options

THANK YOU! Yes, that did it. You made my day!

more options

I probably have the same problem. I know Flash isn't working correctly for me (those installer links don't fix it).

However, a related difficulty is that none of the dialogues tell us what is missing. Couldn't firefox display some more details so that it's possible to find out the problem ?

'A plug-in is needed to display this content' -> 'install plugin' -> 'no suitable plugins were found' -> 'find out more about plugins or manuall find missing plugins' -> 'check your plugins' tells me there are no plugins.

That doesn't really help, does it ?

It also seems to tell me java is disabled, but points to an Oracle link that doesn't correctly describe installation (it seems toi think that just untarring the distribution somewhere arbitrary will work).

more options

You can check for problems with current Flash plugin versions and try these:

  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
more options

Thanks, but that information seems to be mostly windows-specific. There is some linux uninstall information that I could try, though that may then break the remaining functionality I've got in the 64-bit installation.