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Firefox preview for pdf files doesn't show certain Cyrillic scripts.

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Since pdf preview support was added in Firefox I can't find a solution for the missing Cyrillic letters in the preview of the pdfs which the software in my company generates. Other pdf software/browsers with preview don't have issues with the Cyrillic script regardless of localization and OS as the fonts are embedded in the pdf.

Can you please help with finding some documentation to use as a reference point for finding the solution for this issue?

Since pdf preview support was added in Firefox I can't find a solution for the missing Cyrillic letters in the preview of the pdfs which the software in my company generates. Other pdf software/browsers with preview don't have issues with the Cyrillic script regardless of localization and OS as the fonts are embedded in the pdf. Can you please help with finding some documentation to use as a reference point for finding the solution for this issue?

All Replies (4)

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Hello,

In order to change the default reader for PDF files (to not open PDF files with Firefox's internal PDF reader), follow these steps:

  1. Go to Tools > Options (or Firefox > Options).
  2. In the Options window, select the Applications tab.
  3. In the Search field, type PDF. You should find Portable Document Format (PDF).
  4. On the right handside you should find an Action column. Use that to select your favorite PDF reader. In order to view PDF files in Firefox, choose Preview in Firefox.

Did this fix your problems? Please report back to us!

Thank you.

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Thank you, iamjayakumars,

I'm aware how to change the default application in Firefox. The problem is not with my settings, but with the customer support overhead in my company: 40,000+ pdfs are previewed and 20,000+ pdfs are printed daily by customers in my company and I'm definitely looking for the solution of this.

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The latest version of the PDF viewer is available as an extension and does a better job than the 0.7.28 version shipped with Firefox 20.0 in a lot of cases.

You can find the latest version of the PDF Viewer (pdfjs) extension here:

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hello jassenjj, developers won't read here in the forums. please file a bug report at bugzilla.mozilla.org (Product: Firefox / Component: PDF viewer) & attach a sample file where the issue is occurring - then you'll have a greater chance of this bug being fixed.