Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Why is it that I can no longer access all of the people in my address book by typing their names in the address line of an email?

  • 3 vastust
  • 3 on selline probleem
  • 10 views
  • Viimati vastas lacabnercat

more options

Until the last month or so I have always been able to type the first few letters of a persons name in the email address bar and his address would be entered. Now this only happens for those people that I have contacted recently. The really big problem is my group that contains 40+ people. I use it only once a month and do not want to type 40+ addresses.

Until the last month or so I have always been able to type the first few letters of a persons name in the email address bar and his address would be entered. Now this only happens for those people that I have contacted recently. The really big problem is my group that contains 40+ people. I use it only once a month and do not want to type 40+ addresses.

All Replies (3)

more options

I think that may be a javascript issue. In Firefox 23, as part of an effort to simplify the Firefox options set and protect users from unintentially damaging their Firefox, the option to disable JavaScript was removed from the Firefox Options window.

However, the option to disable JavaScript was not removed from Firefox entirely. You can still access it from about:config or by installing an add-on.

about:config

  1. In the address bar, type "about:config" (with no quotes), and press Enter.
  2. Click "I'll be careful, I promise"
  3. In the search bar, search for "javascript.enabled" (with no quotes).
  4. Right click the result named "javascript.enabled" and click "Toggle". JavaScript is now disabled.

To Re-enable JavaScript, repeat these steps.

Add-ons

You can alternatively install an add-on that lets you disable JavaScript, such as

  • No-Script (to disable JavaScript on a per page basis, as required)
  • QuickJava (to easily disable and enable JavaScript, automatic loading of images, and other content)
  • SettingSanity (adds back removed options for JavaScript, Advanced JavaScript Settings, loading images, and showing the Tab Bar)

Thank you and I hope this helps!

more options

I used the first suggestion and now I cannot access any of my addresses by typing in the first few letters of the name. I will try to figure out how to do an add on tomorrow when I am not so tired and frustrated.

Thanks for trying. lacabnercat

more options

This am I was able to access some of my address book after I undid config. It is back like it was when I posted the question. I have been trying to download one of the add-ons without success. I think I will try internet explored even though I really dislike it. Marianne