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i delete an email and it should have gone in my trash box but not there since yesterday, please let me know what could be wrong

  • 1 reply
  • 5 have this problem
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  • Last reply by Toad-Hall

lolitabal
lolitabal
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i cannot locate my deleted emails?

i cannot locate my deleted emails?

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Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Do you empty your Trash automatically when you exit Thunderbird?

  • Tools > Account Settings > Server Settings for the mail account

under Message storage

  • uncheck 'Empty Deleted folder on exit
  • click on OK

What are the Disc Space settings?

  • Tools > Account Settings > Disc Space for the mail account
  • select don't delete any messages'
  • click on OK

Is the 'Deleted/Trash' folder one on the server (IMAP mail account) ? Some servers auto empty this folder periodically and unannounced.

Do you have a Pop or IMAP mail account?