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Firefox crashes

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by cor-el

Lenijahn
Lenijahn
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I have tried safe mode and reset, and Firefox still crashes. This started yesterday.

I have tried safe mode and reset, and Firefox still crashes. This started yesterday.

Chosen solution

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

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All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See: