Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot 'add' a new outgoing smtp server

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Zenos

more options

I have changed internet providers and I need to change my smtp outgoing server. However, when I click on 'account settings' and try to add a new outgoing server, I am only provided with a list of current outgoing servers, I cannot add a new one. I have checked the previous threads for help on this issue and it seems that I should see the option 'Add new' outgoing server but on my system, that option is not available. Please help!

I have changed internet providers and I need to change my smtp outgoing server. However, when I click on 'account settings' and try to add a new outgoing server, I am only provided with a list of current outgoing servers, I cannot add a new one. I have checked the previous threads for help on this issue and it seems that I should see the option 'Add new' outgoing server but on my system, that option is not available. Please help!

All Replies (1)

more options

Account Settings

Outgoing Server (SMTP)

You should see your existing SMTP connections listed at the right. And there should be buttons to add new or edit existing connections.

Are you using a Mac? Mac users seem to be getting truncated menus and plans.