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Can't receive new email messages on Thunderbird email. I have cleard out much of the inbox.

  • 1 reply
  • 1 has this problem
  • 17 views
  • Last reply by christ1

Shelly51
Shelly51
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No matter how many emails i clear from the inbox and move to my local folder section, i keep getting the same error message when i click "get messages". The error says it is full and i need to clear the inbox. Very frustrating since i have done that. I am using Thunderbird Email system.

Any help is appreciated! Shelly

Edit: This was posted in the Firefox section. I will move it to the Thunderbird Section. That should not affect the post's link, but will make it easier for Thunderbird experts to find J99.

No matter how many emails i clear from the inbox and move to my local folder section, i keep getting the same error message when i click "get messages". The error says it is full and i need to clear the inbox. Very frustrating since i have done that. I am using Thunderbird Email system. Any help is appreciated! Shelly ---------- Edit: This was posted in the Firefox section. I will move it to the Thunderbird Section. That should not affect the post's link, but will make it easier for Thunderbird experts to find J99.

Modified by John99

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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It possible your mail files are corrupted.

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird