Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the launch

more options

Hello, how are you ? I tried to do "the launch" on my tablet and on my cell phone and it just stayed on "installing", for, literally, hours, and: did nothing. I tried this several times, using the mobile and desktop sites of both the phone and tablet. Maybe it can only be done on a computer, and not a mobile device. Otherwise, I absolutely LOVE Mozilla -and Firefox !Screenshots attached. Please advise.Thanks so much; I look forward to hearing from you;Lori Lefkowitz

Hello, how are you ? I tried to do "the launch" on my tablet and on my cell phone and it just stayed on "installing", for, literally, hours, and: did nothing. I tried this several times, using the mobile and desktop sites of both the phone and tablet. Maybe it can only be done on a computer, and not a mobile device. Otherwise, I absolutely LOVE Mozilla -and Firefox !Screenshots attached. Please advise.Thanks so much; I look forward to hearing from you;Lori Lefkowitz
Attached screenshots

All Replies (1)

more options

The site you are trying is a site for beta user. It also says that, Test Pilot is available for Firefox on Windows, OS X and Linux. So obviously that download button won't work on your tablet. I can see that you have successfully downloaded and installed Firefox. Ignore this page and start browsing. Click here to learn the basics of browsing with Firefox for Android