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Cannot enter GMail credentials

  • 2 replies
  • 10 have this problem
  • 4 views
  • Last reply by user1322988

mhoude
mhoude
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Hi,

After installing Thunderbird, I tried to configure my GMail account and when it ask to sign in to google, nothing is happening when I click the "Next" button. Nothing is happening when I try to click "More Options as well.

Any ideas ?

Thanks in advance.

Hi, After installing Thunderbird, I tried to configure my GMail account and when it ask to sign in to google, nothing is happening when I click the "Next" button. Nothing is happening when I try to click "More Options as well. Any ideas ? Thanks in advance.

Chosen solution

You should find this was fixed in version 52.1.0. https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

If you agree, please click the "problem solved" button"

Read this answer in context 👍 5

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You should find this was fixed in version 52.1.0. https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

If you agree, please click the "problem solved" button"

user1322988
user1322988
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I have been using Thunderbird for a number of years, with two of six accounts being Gmail. I recently was unable to access one of the two via TBIRD. A test email to both accounts showed both accessible via webmail but only the one making it to my TBird inbox, with the other causing a Google-looking error message about a password problem. I tried all the solutions on the Google side and on the TBird side with no change. Then I happened to discover a setting in the “problem” account settings on TBird:

The max server connections was at 5 (I have 6 active in TBird), so I changed it to “6".

Go to Tools/Account Settings, open the server settings for the problem account, and in the “Server Settings” area select “Advanced” to access this setting.

All I can say is that the problem has disappeared and not returned.