Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Lost subfolders

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by ErmakovIE

ErmakovIE
ErmakovIE
more options

I use POP3 mai profile.

I had folder "Folder X", with subfolders. After I rename it to "Folder Y", all subfoolders (besides one) have been lost. I look at directory "Folder X" at disk and see that for all subfolders there are only .msf files, but no any paired files without extensions (as usually should be).

Can I restore my mail in this folders, by .msf files?

I use POP3 mai profile. I had folder "Folder X", with subfolders. After I rename it to "Folder Y", all subfoolders (besides one) have been lost. I look at directory "Folder X" at disk and see that for all subfolders there are only .msf files, but no any paired files without extensions (as usually should be). Can I restore my mail in this folders, by .msf files?

Chosen solution

I found original files at directory with old name "Folder X". Root files Folder X, Folder X.msf have been renamed to Folder Y, and content of Folder X.sdb have been partially copied to Folder Y.sdb (only msf files), but after it process been failed...

I move files manually to new .sdb folder. So, problem is solved.

Thanks!

Read this answer in context 👍 0

All Replies (2)

Gnospen
Gnospen
more options

A .msf file is an index file holding info about where a certain email starts in the file without extension. You can restore a .msf file from a no extension file, but not the other way around

Do you make backups?

ErmakovIE
ErmakovIE Question owner
more options

Chosen Solution

I found original files at directory with old name "Folder X". Root files Folder X, Folder X.msf have been renamed to Folder Y, and content of Folder X.sdb have been partially copied to Folder Y.sdb (only msf files), but after it process been failed...

I move files manually to new .sdb folder. So, problem is solved.

Thanks!

Modified by ErmakovIE