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Why has your product become so restrictive? You even block Twitter .

  • 6 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

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I know that this site and product is free but it's rapidly becoming unusable and about to be ditched by me and thousands of users. Firstly you remove support for MS SILVERLIGHT which means that I can no longer use the SKY GO website . Then today you block access to TWITTER. You have made your product completely unusable. What a shame. There was so much that was good about your product before the techy nerds took over it and imposed all of these restrictions.

twitter.com uses an invalid security certificate. The certificate is only valid for search.dnsadvantage.com Error code: SSL_ERROR_BAD_CERT_DOMAIN

I know that this site and product is free but it's rapidly becoming unusable and about to be ditched by me and thousands of users. Firstly you remove support for MS SILVERLIGHT which means that I can no longer use the SKY GO website . Then today you block access to TWITTER. You have made your product completely unusable. What a shame. There was so much that was good about your product before the techy nerds took over it and imposed all of these restrictions. twitter.com uses an invalid security certificate. The certificate is only valid for search.dnsadvantage.com Error code: SSL_ERROR_BAD_CERT_DOMAIN

All Replies (6)

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hi, we don't block twitter - it appears like your system is infected by adware/malware which is intercepting secure connections and firefox is warning you about that like it's supposed to happen. next to the security software already in place, please run a scan with various other security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.

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Your reply is disingenuous . There are no issues with any other browsers eg I.E. I am running an up to date version of Norton Security. It is obviously a fault with Mozilla . Looks like bye bye Firefox. All because the techy nerds took over .

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type "search.dnsadvantage.com" that is referenced in your error message into a reputable search engine and you will see how i came to that conclusion!

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https://twitter.com/ Unable to communicate securely with peer: requested domain name does not match the server's certificate. HTTP Strict Transport Security: true HTTP Public Key Pinning: true Certificate chain: -----BEGIN CERTIFICATE----- MIIFsTCCBJmgAwIBAgIDBv3gMA0GCSqGSIb3DQEBCwUAMEcxCzAJBgNVBAYTAlVT MRYwFAYDVQQKEw1HZW9UcnVzdCBJbmMuMSAwHgYDVQQDExdSYXBpZFNTTCBTSEEy NTYgQ0EgLSBHMzAeFw0xNTA5MTYwMDMzMDJaFw0xNzA5MTgwNDAzNDVaMIGbMRMw EQYDVQQLEwpHVDU4MDczMzAyMTEwLwYDVQQLEyhTZWUgd3d3LnJhcGlkc3NsLmNv bS9yZXNvdXJjZXMvY3BzIChjKTE1MS8wLQYDVQQLEyZEb21haW4gQ29udHJvbCBW YWxpZGF0ZWQgLSBSYXBpZFNTTChSKTEgMB4GA1UEAxMXc2VhcmNoLmRuc2FkdmFu dGFnZS5jb20wggIiMA0GCSqGSIb3DQEBAQUAA4ICDwAwggIKAoICAQCwktbK5LPl uxgTMNXpsrnP/FeT474yEim1KqdD/jsQFYIAZKVSbxU2oMqRqWqTSWVGbrOfNGcO Wm8wt8ZsW74RBDPnmta7TSCmXqMKWYSUOrBSCz9+WKZhubLjLKmfm89sxeoH793b OABGhdc/DK+fbZC2wnINx7oSV3WrVrq6QlcenOlqlLOiO/ec5CKWy7SEk0ahm0Xj xwrj2iY/Z3hhcMe7M0g0i7Vy+y6tEak+sMmfCZaq0VYlmQbbCaMjltgXLkJvNYPI rt/K8ttC5EZuTeVWTeWnY02LIUZT4qsvZQmgwnCQzlumY3gXabH5qgEUGy6NuB2/ lDD9wm+OAO8FH72DwNggfiJWtPnqd8R4oqNrXhoHzl7RPpr6s4siQv7ql4PbCSbY N/iraMPqJksl+Zi6gjnk1u2MGa6c93lhiea8tTeZgDZV3vpw+IuQC5YW+/ZYlz8V Np1kkUIl4kp/HptDUTsrA83xNXQ6WuYEzJ/fSHwTg33i559tMIVVwJx5OBRkXC9k +kvUiWzyEuhUXO6l9tECebrV5YT2wPMc1RZvcxbyWlxqal7KKIzsxKtKYF0FqZ/c IF2amCHTbS3k+8Rdwl0SOGfFeSdSO4N7MoyGlBAg5GSjC9F96pxkLNZR1BYJauZD pm/OsouqSYOez1BlMwF//dzyDI/gu3+JXwIDAQABo4IBTzCCAUswHwYDVR0jBBgw FoAUw5zz/NNGCDS7zkZ/oHxb8+IIy1kwVwYIKwYBBQUHAQEESzBJMB8GCCsGAQUF BzABhhNodHRwOi8vZ3Yuc3ltY2QuY29tMCYGCCsGAQUFBzAChhpodHRwOi8vZ3Yu c3ltY2IuY29tL2d2LmNydDAOBgNVHQ8BAf8EBAMCBaAwHQYDVR0lBBYwFAYIKwYB BQUHAwEGCCsGAQUFBwMCMCIGA1UdEQQbMBmCF3NlYXJjaC5kbnNhZHZhbnRhZ2Uu Y29tMCsGA1UdHwQkMCIwIKAeoByGGmh0dHA6Ly9ndi5zeW1jYi5jb20vZ3YuY3Js MAwGA1UdEwEB/wQCMAAwQQYDVR0gBDowODA2BgZngQwBAgEwLDAqBggrBgEFBQcC ARYeaHR0cHM6Ly93d3cucmFwaWRzc2wuY29tL2xlZ2FsMA0GCSqGSIb3DQEBCwUA A4IBAQCsluwg3oAwyL6opH9Hjopmc1Ufb12ByI+DG+TglevvvDn/UNa5oxjTo87V EWqCKrYvzB9AUT62KVtlu8B+J01eo4vLunhZLGxxQW25VMrwmWPF03rAwDNPsP0L /S5+VmxeCvvXUu/2Hy/K36/xjsezALgKZgigPeyb2gTciXl7PlybDIpM2vDtklBr nW4JB8j9jb+L8S6sK9JHPv6V++wFvWCR/b82wdaBakgqXmu4Pw/NzolckM9Zkd2f vD2XalV31iAWQ3hLtBHv/b9zI4C/Y1N3zvp6E1FGCBG2DTWqbS+7iyrlipQ7Ly6U bER4APY1wPEt+CQcRF/AMyCN/bmS -----END CERTIFICATE----- -----BEGIN CERTIFICATE----- MIID1TCCAr2gAwIBAgIDAjbRMA0GCSqGSIb3DQEBBQUAMEIxCzAJBgNVBAYTAlVT MRYwFAYDVQQKEw1HZW9UcnVzdCBJbmMuMRswGQYDVQQDExJHZW9UcnVzdCBHbG9i YWwgQ0EwHhcNMTAwMjE5MjI0NTA1WhcNMjAwMjE4MjI0NTA1WjA8MQswCQYDVQQG EwJVUzEXMBUGA1UEChMOR2VvVHJ1c3QsIEluYy4xFDASBgNVBAMTC1JhcGlkU1NM IENBMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAx3H4Vsce2cy1rfa0 l6P7oeYLUF9QqjraD/w9KSRDxhApwfxVQHLuverfn7ZB9EhLyG7+T1cSi1v6kt1e 6K3z8Buxe037z/3R5fjj3Of1c3/fAUnPjFbBvTfjW761T4uL8NpPx+PdVUdp3/Jb ewdPPeWsIcHIHXro5/YPoar1b96oZU8QiZwD84l6pV4BcjPtqelaHnnzh8jfyMX8 N8iamte4dsywPuf95lTq319SQXhZV63xEtZ/vNWfcNMFbPqjfWdY3SZiHTGSDHl5 HI7PynvBZq+odEj7joLCniyZXHstXZu8W1eefDp6E63yoxhbK1kPzVw662gzxigd gtFQiwIDAQABo4HZMIHWMA4GA1UdDwEB/wQEAwIBBjAdBgNVHQ4EFgQUa2k9ahhC St2PAmU5/TUkhniRFjAwHwYDVR0jBBgwFoAUwHqYaI2J+6sFZAwRfap9ZbjKzE4w EgYDVR0TAQH/BAgwBgEB/wIBADA6BgNVHR8EMzAxMC+gLaArhilodHRwOi8vY3Js Lmdlb3RydXN0LmNvbS9jcmxzL2d0Z2xvYmFsLmNybDA0BggrBgEFBQcBAQQoMCYw JAYIKwYBBQUHMAGGGGh0dHA6Ly9vY3NwLmdlb3RydXN0LmNvbTANBgkqhkiG9w0B AQUFAAOCAQEAq7y8Cl0YlOPBscOoTFXWvrSY8e48HM3P8yQkXJYDJ1j8Nq6iL4/x /torAsMzvcjdSCIrYA+lAxD9d/jQ7ZZnT/3qRyBwVNypDFV+4ZYlitm12ldKvo2O SUNjpWxOJ4cl61tt/qJ/OCjgNqutOaWlYsS3XFgsql0BYKZiZ6PAx2Ij9OdsRu61 04BqIhPSLT90T+qvjF+0OJzbrs6vhB6m9jRRWXnT43XcvNfzc9+S7NIgWW+c+5X4 knYYCnwPLKbK3opie9jzzl9ovY8+wXS7FXI6FoOpC+ZNmZzYV+yoAVHHb1c0XqtK LEL2TxyJeN4mTvVvk0wVaydWTQBUbHq3tw== -----END CERTIFICATE-----

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Hi Frogleg, thank you for the certificate detail. The website "search.dnsadvantage.com" is jumping in and responding to your request for some reason. There's a good chance this is due to a rogue extension that somehow became installed in your Firefox.

Here's my suggested procedure for tracking down and cleaning up bad add-ons and other hijackers. I know it seems long, but it's really not that bad.

(1) Open the Windows Control Panel, Uninstall a Program.

After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it.

Take out as much trash as possible here. If you're not sure, feel free to post program names or a screenshot of the list.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. Note that the troublemaker might not be obvious from its name. All Mozilla extensions are hidden from this page, so what you see listed here is your choice/your responsibility to enable, disable, or remove.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

(3) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

Success?

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You should be able to remove this search.dnsadvantage.com malware with Malwarebytes' Anti-Malware: